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All You Need to Know About Using Generic or Remanufactured Ink & Toner Cartridges

Posted by Doreen on 6/6/2017
All You Need to Know About Using Generic or Remanufactured Ink & Toner Cartridges

Can using remanufactured, recycled or generic ink or toner cartridges void the warranty of my printer or copier? 

Aside from the threat of losing my warranty are there other serious concerns I should have??

The easy answer to both is No.

There is a reason why Big Printer and Photocopier Companies want to discourage you from buying alternative brand cartridges. These companies make a higher profit margin on the cartridges they wrongfully try to force you to buy. They make false statements about the voiding of warranty to discourage you from buying alternative or Non-OEM (Original Equipment Manufacturer) cartridges. In fact, it is illegal for these companies to suggest or impose such a restriction on you the consumer. It is all about their bottom lines. Did you ever hear of anybody that lost their printer or photocopier warranty because they used an alternative brand cartridge? Probably not but if you did please have them read this article.

Actually, these remanufactured cartridges or replacement cartridges manufactured from totally new parts will meet but generally exceed the specifications of the OEM ones and are indeed much more economical for you the consumer. Quite often in the case of fuzion brand cartridges the cartridge will yield far many more pages than the OEM one.

Canadian Competition Act (R.S.C., 1985)

Tied-selling exists when a supplier, as a condition of supplying a particular product, requires or induces a customer to buy a second product. It may also occur when the supplier prevents the customer from using a second product with the supplied product. (In this case, the product is printer and/or toner cartridges).

The Canadian Competition Act refers to the fact that it is Illegal for the Manufacturer of a Product to force you to use Their Second Product such as a printer cartridge. 

Magnusson – Moss Warrant Act, USA (1975)

“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name.” (In this case the product is the printer and/or cartridges.)

In other words, using remanufactured, recycled or generic cartridges will not void your warranty unless the OEM manufacturer is ready to take action to prove that the remanufactured ink or toner cartridge caused the printer or copier to fail, and in most cases, this is highly unlikely.

Why are generic brands cheaper?

Generic manufacturers of cartridges and toners are not obligated to satisfy the shareholders as do big name companies like HP or DELL. 

They are prepared and able to sell these remanufactured cartridges at a lower price.

What else should I consider?

1. Be certain that the replacement part (in this case, the printer ink cartridge) was intended for your specific make and model of printer. Additionally, because generic printer cartridges aren’t always compatible with the printer’s built-in software, your ink level readings may not report accurately. Keep this in mind if you frequently rely on your software telling you when it’s time to replace the ink in your printer. Generally, there is an alternate way to check the amount of ink or toner remaining in a cartridge depending on your operating system and the printing device.

2. To secure your peace of mind when purchasing remanufactured or generic ink or toner, make sure you find a trusted, reliable vendor for all your ink and toner purchases. If your printer malfunctions for some reason and the technician over the phone tells you that you’ve voided your warranty by using re-manufactured or generic ink or toner, that’s illegal folks, and it’s not something you should stand for.

3. Although printer makers are bound by law to honor your warranty if you choose to use another brand of replacement cartridge, there’s nothing to say that they can’t install a few bells, whistles and warning messages to remind you that you’re not using an officially sanctioned accessory. You'll just get an onscreen error message that requires you to confirm you are aware that you’re using an off-brand replacement.

The truth is that you can utilize your printing dollars

much more effectively by using alternate brand cartridges.

Call Lew: 403-454-4820

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